Sending Out Client Newsletters [Podcast 18]

Sending a client newsletter is the #1 way to build a reliable cleaning business.

  1. Why send out client newsletters?
    1. More referrals, more frequency and higher job tickets
    2. Successful cleaners do it.
    3. They won’t forget who you are…fridge magnets, etc
  2. How to send your newsletter?
    1. Postcards or postcard/newsletter
    2. Tri folded newsletter
    3. First class or bulk mail
    4. Label
  3. How often to send the newsletter?
    1. Every 1 to 2 months
    2. Send variation of letters and postcards
  4. What to say in the newsletter?

The Most Powerful Marketing Tool For Cleaners!

Get these templates or get them done for you, go to www.Hitmanadvertising.com/coaching

This is one of the top secrets to running a successful cleaning company.

The client newsletter or (as I like to do) postcard/newsletter is the most powerful marketing tool I’ve ever used.

Even if you only have a few dozen past clients, sending educational postcards/newsletters is the QUICKEST way to a stable business.

Do this regularly and get:

* MORE referrals

* MORE frequent cleanings from the same clients

* HIGHER job tickets from the same clients

P.S.  If you don’t currently mail a bi-monthly newsletter, you are surely losing money.

Start a Holiday Referral Campaign Now

This is a referral postcard to tell about your referral program.  Click to see larger.
This is a referral postcard give the referral a special offer. Click to see larger.

Holiday cleaning is my favorite!

Maybe it’s because I love the cold weather.  I don’t know.

But I LOVE the big jobs we get during the holidays.

Want to maximize referrals this holiday?

Start your holiday referral campaign right NOW!

Sure, you’ll get “some” referrals without doing stuff like this.  But why not DOUBLE or even TRIPLE the amount of referrals you get?

Let me show you some examples of postcards we’ve sent over the years to get hundreds of referrals during the holidays.

This is side 2 that outlines what your client gets out of referring you.  Click to see larger.
This is side 2 that outlines what your client gets out of referring you. Click to see larger.

Don’t wait!  You need to get this message out to your clients and prospects NOW to get at the top of their mind.  Right now, they are in the beginning stages of planning.  Be there, smack down in front of them!

Mail a postcard or newsletter like this one out to your clients.  You’ll get MORE referrals.  And you’ll keep more of your clients coming back to you MORE often.

Get this postcard and hundreds more created for you in the Ad Club at www.Hitmanadvertising.com/coaching

Fall Marketing Examples for Cleaners

Click on any of the images to see them larger

Fall client postcard/newsletter
Fall client postcard/newsletter

I’m going to give you some examples of what we’re doing to market cleaning services right now.

I don’t normally do this, but I went ahead and posted the actual ad examples that you can see as well.

Client mailers.
I’ll start with this one because this is the FIRST thing you should spending money on advertising each month.  Do NOT neglect your clients.

Tri-folded client newsletter
Tri-folded client newsletter

When you market consistently to them, you will get MORE referrals, MORE frequent cleanings from them, and you can charge HIGHER prices.  Take that to the bank.

EDDM postcard mailers.
The best way to target your ideal neighborhood is with Every Door Direct Mail (aka EDDM).  Here are some examples of fall themed postcards used in EDDM.

 

EDDM postcard to new prospects
EDDM postcard to new prospects

Facebook pay-per-click.
There are more of your clients on Facebook during prime time television viewing hours than all of the major networks combined.  So if you want to target them for little money, consider Facebook pay-per-click advertising.  You can set this up for as little as $1 per day.  Use pictures and graphics to go along with the season and conversation already going on in their mind.

Facebook graphics for reminders.
Facebook graphics for reminders.

To get these postcard templates, see www.Hitmanadvertising.com/coaching

Dooknob Hanger Marketing [Podcast #17]

Here are some tips on using the low cost method of advertising with doorknob hangers.

Start up cleaning companies and companies on a low advertising budget low using this method of advertising.  Even many established companies low what doorknob hangers can do for them.

Listen in now and get some ideas to grow your cleaning biz.

Neighborhood Marketing With Doorknob Hangers

Here’s my recent article from ICS Cleaning Specialist Magazine:

One of the most attractive advertising methods for cleaners is doorknob hangers – it’s quick, economical and you can target the exact clients you want. And best of all, it can get a good response. But before you spend thousands of dollars on printing and hundreds of hours walking around neighborhoods, there are a few key things you should know.In my own cleaning company, we’ve used doorknob hangers quite a bit over the past 17 years. In fact, we keep stacks of doorknob hangers ready to go in the event that business slows down. I’d rather have my techs passing out doorknob hangers than staying home, as it keeps them busy and it gets business coming in.

Doorknobhangerstandardweb
Click to see larger

Start-up companies love them. And if you’ve got a lot of free time and a limited budget, doorknob hangers are one of my top recommendations for advertising.

With that said, there are two types of doorknob hangers:

1. The standard doorknob hanger: This piece has the advertisement printed directly on the flyer with a doorknob punch at the top. It’s normally around 4×11 inches in diameter and is printed front and back. These can work well, but it can be difficult to tell your entire story with such little space.  Larger door hangers up to 5.5×17 inches in diameter typically get better results if you use the additional space properly.

Doorknobhangerpackageweb
Click to see larger

2. The doorknob hanger “package”: Here you’ll create a package usually consisting of items such as a sales letter, flyer, business card, gift card, testimonial sheet or brochure. Some cleaners even put a bottle of spot remover in the package. It’s an entire package designed to educate homeowners and give them a special offer from your company. This entire package is placed in a plastic doorknob hanger baggie.Here’s the brutal fact: passing out doorknob hangers is work. So if you’re going to take the time to do these, don’t get cheap on the printing. The real cost is the labor involved with putting them on the actual door. Additionally, if you want your company image to be that of a high-quality service company, don’t use cheap flyers. If you pass out black and white copied flyers or small, thin doorknob hangers, your prospect will get the impression that your company is cheap. Use professionally printed quality literature. You’ll make the best impression and book more jobs.

Additionally, don’t skimp on the size. Have you ever heard of the old direct response advertising principle, “The more you tell, the more you sell?” It’s true. The more information you give with more reasons to use your services, the better response you’ll get. When possible, print up the bigger doorknob hanger or the packet with several pieces of information about your company. No, they won’t read it all. But give them enough information with reasons why you are the cleaning company they should hire.

What neighborhoods do you want to pass your doorknob hangers out?

Normally, the higher the home values the better. Don’t bother to pass them out in average homes. You want to go after homes with large houses that have disposable income to put toward cleaning. Be aware of local laws concerning doorknob hangers. In many areas, placing door hangers is OK as long as you aren’t knocking on the door to solicit business. But again, check with local law enforcement.

What kind of offer do you want to make in your doorknob hanger? 

Yes, you want to make a great offer. But as I always say, don’t use “X rooms for $XX” or “$X.XX per room” as your offer. Those offers are too overused. You want to be different from your competition. Instead, we like to make an offer giving FREE gifts with cleaning like FREE car mat cleaning, FREE recliner cleaned, FREE bathroom tile cleaned, FREE deodorizer or FREE room of carpet cleaning. Most of the time there is a condition to buy a certain amount of cleaning to get the FREE gift, but occasionally we run offers with no conditions to make a purchase as long as it’s in the right neighborhood. We also may make an offer of 50% off select additional services like upholstery, fabric protection or deodorizer. Make the offer a prominent part of the door hanger.

How should you distribute them?

Be careful about how you have these distributed. I’ve paid Boy Scouts, employees, and passed them out myself. One time, I found out that one of the Boy Scouts threw an entire stack of my door hangers in the trash and told me they were put on doors. Thankfully one of the honest Boy Scouts told me what happened. Like anyone you hire to work for you, you should periodically check that your doorknob hangers actually made it to the doors you intended to reach. And always make sure the hanger is on the door, not the mailbox. In the U.S., it’s a federal violation to place anything on or inside a mailbox.

What are five-around doorknob hangers?

Fellow ICS writer Steve Toburen popularized the concept of a five-around doorknob hanger in our industry. This involves using a standard doorknob hanger that says something like, “We just cleaned for your neighbors.” And of course, it includes a special offer. After cleaning for a client, you pass this doorknob hanger out on five neighboring homes. Some cleaners even write the client’s name or get a testimonial from the client to show proof that you were in the neighborhood cleaning. Five-arounds can be a great way to use doorknob hangers. After all, if you’re good enough to clean for the neighbors, you’re good enough, right?

Doorknob hangers can be an excellent part of a neighborhood marketing plan. Use them as your stand-alone means of getting in your desired neighborhood or in conjunction with a great direct mail campaign like Every Door Direct Mail. In fact, join me for next month’s article where I’ll be giving you tips on neighborhood marketing with Every Door Direct Mail.

For details on my Ad Club where you can get this doorknob hanger, postcards and MORE done for you, go to www.Hitmanadvertising.com/coaching

Life is too Short to Clean for Crazy People

I’m in Vegas at the Experience cleaning convention.

This morning, I gave a presentation and told attendees “Life is too short to clean for crazy people.”

Have you ever regretted cleaning for someone?

Cleaning for the wrong client is a BIG mistake.

But how do you end up in that situation?

Usually it’s because you FAILED TO TARGET your clients properly.

Two GREAT sources to target the right prospects:

1.  Every Door Direct Mail, aka EDDM.

Get the updated EDDM guide at the link below:

https://www.hitmanadvertising.com/blog/guide-to-eddm-for-cleaners

2.  Facebook pay-per-click Advertising.

See the video at the link below:

https://www.hitmanadvertising.com/blog/facebook-advertising

Until later,

John Braun
Ad Hitman

P.S.  Targeting the best client doesn’t come by accident.  You need to work on doing the right things to get the right clients.

Facebook Advertising for Cleaners

You have TWO OPTIONS:

1.  Join the Ad Club at www.Hitmanadvertising.com/coaching

2.  Sign up for only the Facebook Course Right Here

Would you believe you could advertise to new prospects for 32 cents?

And you can do repeat advertising to prospects for as little as 3 cents?

Facebook advertising is wide open right now.  But it won’t be for long.

This is the SECOND video above.

If you need more cleaning clients and you’re on a small budget, this is ideal.

Heck, even if you have a huge budget, this is something you can use to add to your marketing efforts.

P.S.  I’m serious when I tell you the cost for Facebook advertising will go up soon.  If you do this now you’ll be way above your competition.

Cheap Advertising to Get High-end Homeowners

Get these templates and Facebook Ads in the coaching club at www.Hitmanadvertising.com/coaching

I just shot a quick video…

It lets you in on one of the TOP ways to get in front of high-end homeowners right now.

It’s bigger than television and almost every other ad media.

In the video I walk you through specific examples.

P.S.  This can be done for as little as $1 per day.

27 Internet Marketing Tips [Podcast #16]

To listen to the podcast audio, click play below:

More cleaners get their HIGHEST marketing return from the
Internet than ANY other marketing medium. I personally
get at least a 30-to-1 return on marketing dollars spent
online. And some of my clients easily get those same
returns or higher.

But then why do some cleaners FAIL to get much business from the Internet?
Is it because they don’t try? Or maybe they’re trying too hard?

You may be thinking you need to be a computer geek to make the Internet
work for your cleaning biz. But the reality is you don’t need to know much
about computers at all.

I’m about to let you in on 27 ways you can use the Internet to get more
cleaning business. Take this advice to heart because it can change your
cleaning biz.

Many of these techniques are FREE and the others can be done for low cost.
These are all about getting more TRAFFIC to your website and helping your
site rank higher naturally in Google.

Disclaimer: Know that the Internet surely should be a big part of your
marketing mix. However, no matter how many cleaning clients you get
online, never rely solely on Internet marketing or any other marketing
medium. Use it as one of a few effective tools to get cleaning clients.