Referral Marketing Interview

Here’s the entire interview.

 

Here’s a real story about how I built relationships with maid services, plumbers, realtors, and other business owners.

In fact, I was interviewed by one of the maid service owners that I built a referral marketing relationship with. His name is Ron Holt and he’s now the founder of the Two Maids and a Mop franchise.

This interview goes WAY BACK and DEEP into the foundations of how I started marketing my cleaning business.

You’ll hear how I built my cleaning business with referral marketing, neighborhood marketing, and client marketing.

I tell you how I originally got in touch with him, earn his trust, and built the relationships with his maid service, realtors, plumbers, and other businesses.

If you just want to get to the referral marketing stuff, go to halfway through the interview, I tell you how I got in touch with him and built relationships with his maid service, realtors, plumbers, and other businesses.

It’s kind of a Cleaning Biz Throwback Thursday.

Ad Hitman

P.S.  Lots of gold ideas here.  If you’re building a cleaning business, you NEED to hear this.

Do Client Newsletters Still Work? [New Article in Cleanfax]

This is a challenge for cleaners: 

How to get clients to call for your different services, charge what you’re worth, and refer you more frequently.

The Solution:

Mix digital marketing with other media to reach MORE clients.

See my new article in Cleanfax Magazine here:

https://cleanfax.com/marketing-advertising/do-client-newsletters-still-work

I’ll show you what to communicate and which media to communicate with.

The Good, the Bad, and the Ugly…

Find out the GOOD and BAD points of different media that is used to market to past cleaning clients and hot prospects.

It’s up to you to make sure your clients NEVER forget you and to educate them about all of your services.  How else will you do it?

Gift Cards to Get BIG Cleaning Jobs

2 Ways to Get these Gift Cards:

1. You get this card designed and BIG discounts on printing in my Ad Club.  Get details HERE.  Get 1000 of these glossy, thick gift cards printed for just $55 + shipping.

2.  Or, for a limited time, get this template custom graphic designed with your company info for $147. Then get 1000 of these glossy, thick gift cards with rounded corners printed for just $55 + shipping.  Order Info Click Here.

Some of my competitors HATED that I gave these out.

Some blatantly COPIED my gift cards and started using them.

See one of the best marketing tools you can do less than $40.

Give them to realtors, floor retailers, interior designers, general contractors, plumbers, and property managers.

Send them in sales letters to select neighborhoods…Yes, been doing this before EDDM.

Send them to commercial prospects like doctors, lawyers, private schools, and other commercial accounts.

Using these can easily double your referrals from the best referral sources.

These gift promo cards are viewed to be MUCH more valuable than a coupon or even a FREE room of cleaning offer.  They look like a real gift card and, for all practical purpose, we treat them as a real gift card.  The only difference is we give some special exclusions on the back of the card to keep the offer from getting abused.

Click to see larger.
Click to see larger.

3 Ways to Use These Cards:

1.  Pass them out to businesses who can refer you to their clients.  We pass them out to flooring retailers, realtors, interior designers, plumbers, maid services, builders, property managers, and other places that can hand you NICE jobs.  We pass them out at their office or we’ll send a few to them in the mail along with a letter that gives benefits of how we can help them.

2.  Hand them out at networking events.  Why give out plain old business cards when you can give out gift cards?  Go to networking groups as the bearer of gifts!

3.  Distribute them to high-end neighborhoods.  We send these out in a letter that gives compelling benefits of our service. We also use these in doorknob hanger packets.

Back side. Click to see larger.
Back side. Click to see larger.

It’s one of the CHEAPEST tools to promote referrals and set yourself apart from the competition.  I’m all about setting my company apart from my competitors.

We use them in different dollar amounts…$25, $50 and $100.  The potential job that can be referred depends on the amount.  For example, realtors normally get $50 or $100 gift cards.  A property manager who rents small homes may get a $25 gift card.

These cards are printed up to look like actual gift cards.  But they’re really a thick, glossy, larger business card.  Upon looking at the card, they look like a gift card.  But when you hold it in your hand it doesn’t feel quite like a thick, plastic card.  It does the job at an economical price so we can afford to pass out thousands of them all over the city.

See this video on how I used these cards at a Realtor luncheon.

Cleaning Reminders

Get these templates and FREE design in the Ad Club Right Here.

Your cleaning clients forgot you:  Here’s how to remind them.

Spring is almost here, so it’s a great time to remind your clients.

This will help you:

* Get clients calling you instead of your competition.

* Get MORE referrals.

* Get bigger job tickets.

I’ll show you ways to do this with inexpensive postcards, flyers, and email newsletters.

See one flyer that has gotten some of my clients the BIGGEST advertising response they’ve ever gotten.

Get Referrals and Frequent Cleanings


Click Here to Get These and Hundreds of Marketing Pieces Designed for You.

This is the perfect way to…

* Get more referrals

* Inspire your clients to clean frequently

* Market your cleaning service on a small budget

Every cleaning company, from the smallest start-up to the largest, should be doing something like this.

See this video at the page below:

I’ve been using one of these strategies for years with great success. The second is a brand new strategy we just started using.

P.S. It’s so cheap and easy to do, it makes perfect sense. It’s only a matter of getting it done.

Cleaning Success Interview With Jeremy and Stefanie Overturf

Listen as I interview Jeremy and Stefanie Overturf of Overturf’s Floor and Fabric Care. Click play to listen now or click “Download” to listen later.

*To download directly from iTunes, Click Here.

I interviewed a couple who owns a cleaning business in Florida.

They started their business from scratch and built it up to be one of the biggest and most respected cleaning firms in their area.

I totally love some of the marketing they do on Facebook. When it comes to marketing to Realtors, Flooring Stores, and their current clients, they do it right.

So I had to interview them.

You’ve got to hear what these guys did to build a successful cleaning business.

How do you grow? Find out what other successful people are doing and then do what they did! It’s that easy.

 

Summer is the Best Time for Realtor Marketing

It’s Summer.

This is the busiest time for buying and selling houses. It’s warm outside and parents can move their children to a new school.

If there’s ever a season to get referrals from Realtors, it’s NOW.

See my action plan to get referrals from Realtors:

Three things to concentrate on:

1. Know what to say when you met a Realtor. Have a quick 60-second pitch memorized. Tell them how you’ll help them sell homes fast with your guaranteed odor removal and stain removal systems. Tell them about your guarantee. Tell them about your referral program that gives them an incentive to refer you. In the referral program, maybe give them a 10% reward of what their client spends on cleaning, give them $20 in cash, or whatever you choose. The main point is to tell them they will get thanked in the form of a gift when they refer you. Keep your pitch to 60 seconds!

Watch this video I did right after a Realtor luncheon.

2.  Leave behind literature and cards. You can tell them about your service, but if you don’t leave behind something for them to give to their clients, you’ll lose. Have professionally printed, educational brochures and cards to leave them.

See examples of gift cards…Click Here.

See examples of cleaning brochures Right Here.

3.  Go with treats. Never stop by empty handed. Stop in with a gift bag filled with brochures, gift cards, pens, and pre-packaged cookies. Put in a couple of pre-packaged cookies like Famous Amos, Oreos, or Chips Ahoy. Maybe include a few individually wrapped chocolates too. The gift bag lowers their resistance to your sales call. Everyone loves cookies and candy.

Watch this video from last week on what to include in the gift bag.

If you’re going to get referrals from Realtors, right NOW is the best time.  Go out and do it!

Carpet Stores, Realtors, and Other Businesses Refer You

Click Here to Get Details on the Ad Club.

You’ll be set if you can get referrals from a company who does business with your ideal target clients.

Who are some of these companies that can refer you:

* Carpet and Flooring Retailers

* Realtors

* Interior Designers

* Plumbers

* Vet Offices

I’ve gotten $1k+ jobs and lifelong clients from each of these companies.

Find out the EXACT process I used in the video above.

P.S. Concentrating on getting these businesses to refer you is one of the best ways to make your cleaning company UNSTOPPABLE.

Promo Card to Get Referrals for Cleaning

Click to see larger.
Click to see larger.

You can use gift cards to target the EXACT clients you want.  Use this to get more referrals, commercial work, and clients in high-end neighborhoods.

We LOVE getting referrals.  So we do everything possible to get more.  The best thing about a referral is the prospect is already sold on using you before they call.  Most of the time there is no in-home estimate or price haggling required.  Just set the appointment and make money.

These gift promo cards are viewed to be MUCH more valuable than a coupon or even a FREE room of cleaning offer.  They look like a real gift card and, for all practical purpose, we treat them like a real gift card.  The only difference is we give some special exclusions on the back of the card to keep the offer from getting abused.

3 Ways to Use These Cards:

1.  Pass them out to businesses who can refer you to their clients.  We pass them out to flooring retailers, realtors, interior designers, plumbers, maid services, builders, property managers, and other places that can hand you NICE jobs.  We pass them out at their office or we’ll send a few to them in the mail along with a letter that gives benefits of how we can help them.

2.  Hand them out at networking events.  Why give out plain old business cards when you can give out gift cards?  Go to networking groups as the bearer of gifts!

3.  Distribute them to high-end neighborhoods.  We send these out in a letter that gives compelling benefits of our service. We also use these in doorknob hanger packets.

Back side. Click to see larger.
Back side. Click to see larger.

It’s one of the CHEAPEST tools to promote referrals and set yourself apart from the competition.  I’m all about setting my company apart from my competitors.

We use them in different dollar amounts…$25, $50 and $100.  The potential job that can be referred depends on the amount.  For example, realtors normally get $50 or $100 gift cards.  A property manager who rents small homes may get a $25 gift card.

These cards are printed up to look like actual gift cards.  But they’re really a thick, glossy, larger business card.  Upon looking at the card, they look like a gift card.  But when you hold it in your hand it doesn’t feel quite like a thick, plastic card.  It does the job at an economical price so we can afford to pass out thousands of them all over the city.

2 Ways to Get these Gift Cards:

1. You get the template for this gift card and BIG discounts on printing in my Ad Club.  Get details by CLICKING HERE.  Get 1000 of these glossy, thick gift cards printed for just $32 + shipping.

2.  Or, for a limited time, get this template custom graphic designed with your company info for $99. Then get 1000 of these glossy, thick gift cards printed for just $32 + shipping.  Order Info Click Here.

See this video on how I used these cards at a Realtor luncheon.

Referrals from Realtors for Cleaners

Click Here to Get Referral Marketing Materials Done For You

How do you get referrals from Realtors, flooring retailers and other business owners?

See this video above I just made where I tell you a story of what just happened at a Realtor luncheon.

What the Realtors ate up just may surprise you.

I was invited to this luncheon.  Most of the other vendors simply showed up with their business cards.

But not me!  Nope!  If I was going to take the time to go, I was going to get some referrals and make this event productive.

So what did I do?  I gave out gift cards and more.  See the story in this video.

Get EDDMs, Postcards, Gift Cards, Brochures, Client Newsletters and More Designed for You Right Here